Frequently Asked Questions

Usually within 2 - 3 working days from the time we receive your film. However, please note that this time frame may vary depending on the volume of orders we have at any given time. Up to date timings can be found on our Instagram @thenewphotoco

We accept both black & white and color films in various formats, including 120 and 35mm.

Absolutely! We believe in providing personalized service to our customers. You can discuss your print requirements with our experts and receive guidance throughout the development process. Simply reach out to us via email hello@thenewphotocompany.com and we will respond within 1 - 2 working days.

Once you place an order, we will provide you with detailed instructions on how to send your film to us. We recommend using a secure and trackable shipping method to ensure the safe delivery of your film. Make sure you write your name and order number on a piece of paper or you can use our **order slip**. For more information, have a look at our *Posting process***

We develop a whole range of films at The New Photo Company. Our website is new and we're working on adding all our services over the next few months. If you have a query about film you would like processing and you can't find it on our website, please contact us at ***Email for website orders** and we will let you know what we can do to help!

151 C High St, King's Heath, Birmingham B14 7DG